Service Management

• Is it a lot of work to manage your service contracts?

• Losing time and revenue to duplicated service calls or lost inventory?

• Tired of using multiple software programs to track dispatch calls, create invoices, update customer files, track inventory and provide overall financial details?

It’s time to look at SouthWare’s Service Management software.   

The SouthWare Excellence Series is an integrated financial and management information software for sales and service companies. It is well suited for service and rental environments, as well as wholesale/distribution, light manufacturing and AIA job costing environments.  

Is your business a good fit?

• Do you have more than one person handling dispatch calls? 

• Do you have more than five service trucks out on the road?

• Do you handle serialized inventory or equipment?

• Do you handle service contracts and have several billing cycles or complex pricing?

• Do you need a formal job costing with retention and AIA billing?

• Are you subject to regulatory oversight reporting?

If you answered yes to any of the above questions and are serious about making a change for the better, it’s time to look at SouthWare’s Service Management software.

SouthWare's Business Management Software Suite

The customizable family suite of business management software also includes:

• Financial Management

• Inventory Management / Distribution

• Service Management

• System Administration Tools

• eCommerce / eBusiness

• Business Management.

 

With SouthWare, front office and back-office operations become one interconnected business, providing multi-faceted conduits for information and decision making.  With a business management system this efficient, you will reduce service costs, increase revenue, and elevate customer satisfaction.

 

The SouthWare Excellence Series is a comprehensive product with an impressive feature set that incorporates over 25 years of development and refinement.

 

SouthWare’s development philosophy seeks to continuously enhance the mature product with recent technology.

 

SouthWare® and SouthWare Excellence Series™ are registered trademarks of SouthWare Innovations, Inc.